Guest Guide

Make yourself at home

Instructions for everything in the house, all in one place. Can't find what you need? Tap Ask a question in the corner and our concierge will help.

Access to the House

Check-in
After 3:00 PM
Check-out
Before 10:00 AM
Entry
Self check-in with a keyless smart lock
House rules
No smoking · no pets · no parties · shoes off indoors, please

Arriving

  1. Your door code and a short arrival video are sent in your pre-arrival message before check-in.
  2. Park in the driveway.
  3. At the front door, enter your code on the keypad and turn the handle.
  4. When you leave, lock the door from the keypad.

TODO: Keep this section general. The access video, door code and detailed arrival steps are sent privately after booking. Do not post them here.

Wi-Fi and TVs

The Wi-Fi network name and password are in your welcome message and on the card inside the house.

The TVs are set up for streaming. Please sign in to your own accounts and remember to sign out before you leave.

TODO: Confirm where the Wi-Fi card is and which streaming apps are on each TV.

Swim Spa

Covered swim spa

The 15-foot swim spa is a SwimCross Exercise System. It has hydromassage seats, three swim jets on top, a river jet for swimming in place, underwater lights and Bluetooth audio. Everything runs from the control panel on the rim.

Safety first: Children must be supervised at all times. No glass in or near the spa. Please shower before use and replace the cover when you're done to keep the water warm and clean.

Hydromassage jets (seats)

  1. Press the jet 1 button once for low speed. The jet 1 icon on screen rotates slowly.
  2. Press it again for high speed. The icon rotates faster.
  3. Press a third time to turn the hydromassage jets off.

The pump may turn on by itself at low speed while the spa is heating or running its filter cycle. That's normal.

Swim jets (top 3 jets)

  1. Press the jet 2 button to start the top row of swim jets. The jet 2 icon rotates quickly.
  2. Press it again to turn them off.

River jet

  1. Press the jet 3 button to turn on the river jet in the swim area.
  2. Press it again to turn it off.

Lights

  1. From the home screen, press the lower-right button to turn the lights on.
  2. To change color, turn the lights off and quickly back on. Each quick off/on moves to the next mode: White, Aqua, Magenta, Azure, Amber, Emerald, Ruby, then three color-wheel modes.
  3. Press the lower-right button again to turn the lights off. They also turn off automatically after 4 hours.

Bluetooth music (in.stream 2)

  1. Press the music note button on the home screen to open the audio system.
  2. Press the top-right power button to turn audio on.
  3. On your phone, open Bluetooth settings, select in.stream 2, and enter PIN 5555. Only one device can be connected at a time.
  4. Use the middle-right button to play or pause, the up/down arrows for volume, and the lower-left / lower-right buttons to skip tracks. The middle-left button mutes.

Manufacturer instructions

Tap a page to enlarge it.

Electric cover

The swim spa has an electric Covana automated cover that raises and lowers on its own. The swim spa video at the top of this section shows how to open and close it. Please close the cover after every use to keep the water warm and clean.

TODO: Add the water temperature you keep the spa at.

Outdoor BBQ Grill

Outdoor kitchen with built-in grill
  1. Open the grill lid before lighting. Never light it with the lid closed.
  2. Push in and turn one burner knob to HIGH/IGNITE until the burner lights, then light the others the same way.
  3. Preheat for 10 to 15 minutes, then adjust to the heat you want.
  4. When you're done, turn every knob to OFF, brush the grates while warm, and close the lid once it has cooled.

The beverage fridge under the counter is yours to use during your stay.

This is a gas grill. Watch the short video at the top of this section before your first cook.

Fireplaces

Outdoor stone fireplace

Outdoor stone fireplace

  1. Use the firewood stacked in the side cubbies. Start small with kindling and add logs gradually.
  2. Never leave a fire unattended, and keep it at a reasonable size.
  3. Before bed, let the fire burn down completely. Never use water on a hot stone fireplace.

During summer burn bans in King County, outdoor fires may be prohibited. Please check current fire restrictions before lighting.

Downstairs fireplace

Downstairs family room with fireplace

TODO: Optional, since the video covers it: add written steps for the downstairs fireplace.

Blind Control

The large windows have roller shades for privacy and to block the morning sun.

TODO: Optional, since the video covers it: describe how the blinds work.

Laundry

Laundry room

The laundry room is downstairs, with a front-loading LG washer and dryer. Use HE (high-efficiency) detergent only, and clean the dryer lint filter after each load.

TODO: Is detergent provided? Where are extra towels and linens?

Check-out

Check-out is before 10:00 AM. Before you go:

  1. Load and start the dishwasher.
  2. Take out the trash and recycling.
  3. Turn off the grill and fireplaces, and close the swim spa cover.
  4. Turn off lights and the AC, and close the windows.
  5. Lock the front door from the keypad.

TODO: Confirm checkout tasks and where the trash and recycling bins are.

Emergencies

Emergency
Call 911
Nearest ER
EvergreenHealth Medical Center, 12040 NE 128th St, Kirkland
Your host
Contact details are in your booking confirmation

TODO: Add the locations of the fire extinguisher, first-aid kit, and water and electrical shut-offs.